Altios ITFM
    FAQVendor & Contract Value Management

    Vendor & Contract Value Management

    Supplier relationship and contract optimization

    What should we track to ensure vendor value?

    Cost & commercial: TCO over term; renewal cliffs; usage vs. entitlement; discount capture. Performance: SLA compliance, delivery timeliness, uptime. Innovation & roadmap: vendor-led savings, product fit to target architecture. Risk: security/privacy posture, concentration risk. Apptio, Nicus and MagicOrange position vendor analytics within ITFM/TBM suites, and major consultancies emphasize savings roadmaps and execution discipline.

    Contracts: fixed vs. usage‑based trade‑offs?

    Fixed provides predictability (risk of under‑utilization). Usage‑based aligns to demand but increases volatility; apply FinOps guardrails (commitment strategies, budgets, alerts) to de‑risk.